Privacy Policy

This Privacy Policy explains how TOUXIN INTERNATIONAL TRADE CO., LIMITED, operating the uidowld website, collects, uses, stores, and protects customer information.

We respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect:

  • Name
  • Email address
  • Telephone number
  • Billing information
  • Shipping address
  • Order information
  • Payment-related information
  • Website usage information
  • Device information
  • IP address

How We Collect Information

Information may be collected when you:

  • Place an order
  • Contact customer service
  • Submit forms
  • Browse our website
  • Subscribe to updates
  • Create an account

How We Use Information

We may use collected information to:

  • Process orders
  • Complete payments
  • Arrange shipping
  • Provide customer support
  • Handle returns and refunds
  • Improve website performance
  • Prevent fraudulent activities
  • Send important service notifications
  • Provide marketing communications where permitted

Payment Information

Payment transactions are processed through secure third-party payment providers.

We do not store complete payment card information on our own systems.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember customer preferences
  • Analyse website traffic
  • Improve shopping experience
  • Support marketing activities

Customers may manage cookie settings through their browser.

Information Sharing

We may share information with trusted service providers including:

  • Payment processors
  • Shipping providers
  • Website hosting providers
  • Analytics providers
  • Customer service providers

Information is only shared where reasonably necessary to provide our services.

Data Security

We use reasonable administrative, technical, and organisational measures to protect personal information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure
  • Alteration

Data Retention

We retain personal information only for as long as necessary for:

  • Order processing
  • Customer service
  • Accounting purposes
  • Legal requirements

Your Rights

You may request access to or correction of your personal information where applicable.

Policy Updates

We may update this Privacy Policy from time to time.

The latest version will be published on our website.

Contact

TOUXIN INTERNATIONAL TRADE CO., LIMITED

RM 102, 1/F, THE CLOUD,
111 TUNG CHAU STREET,
TAI KOK TSUI,
HK